Say goodbye to sorting through ticket to find what requires action. Userscom identifies the important tasks and turns them into to-dos. This is a productivity booster.
Never let any important ticket slip through the cracks. With Userscom’s ‘Add to follow’ feature, it creates a pile at the side of the screen so you don’t lose or forget it.
Fed up with ticket chaos? Our AI sorts tickets into tabs, like ‘Refunds’. You can even customize your tabs for better organization. This helps you keep the focus.
Save time on writing prompts. Use prompts like ‘Apologize & Ask for Details’, let AI compose a reply while understanding the context of the conversation.
Get clarity while responding. See customer plan, email, and custom attributes on the right side of the ticket for more personalized interactions
Easily manage your support tickets with Userscom’s new Kanban boards. Sort tickets into columns, track progress, and focus on key tasks like partnership leads. Keep everything organized and your team on track with this simple, visual tool.
Embed our contact form on your website & reply to the queries from our intuitive dashboard.
Install our popup chat for visitors to reach you from anywhere; all interactions land in your dashboard.
Easily send responses to your Userscom dashboard by using our API into your existing forms.
