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Frequently Asked Questions

You can add as many active users you want for $15 per user.

You can pay with both credit card and PayPal. All payments are securely managed by our trusted payment provider.

Nope! We chose not to make it a live chat tool on purpose. Live chat doesn’t work well for every business, especially new ones. It can be expensive, tough to handle, and needs a big team. If users don’t get quick responses, it’s not good for your business.

There is no free trial. But you can use the free plan as long as you like, and upgrade to our premium plan when you’re ready.

You can contact us through our chat box or directly reach out to us on our social media. We’re available 24/7.

No. You can send & receive unlimited tickets. But in free plan you’re allowed only 200 tickets a month.