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For Real Estate Agents

Turn property inquiries into conversations

Stop losing leads in your email. Every property inquiry from your website becomes a trackable ticket. Budget, viewing date, preferred location — all captured automatically. Reply by email and close more deals.

Start tracking inquiriesSee pricing

Free plan available · No credit card · 2-minute setup

4.9 / 5 from 127 reviews
500+ teams use Userscom
Setup in under 2 minutes

The problem: Inquiries buried in email

You list a property. Someone fills out your inquiry form. You get an email with their name, phone, budget, and preferred viewing date. Great start.

But now you need to reply. You copy their email, open Gmail, type out a response, and manually reference the property they asked about. If they reply back, it's disconnected from the original inquiry. If your assistant needs to follow up, you're forwarding emails and losing context.

After 50 inquiries, you have no idea which leads you responded to, which ones converted, or which viewings you scheduled. It's chaos.

Common pain points

  • Inquiry forms just send an email — no conversation tracking
  • Budget, location, and viewing date buried in email body
  • No way to track which inquiries converted into viewings
  • Team collaboration means forwarding messy email threads
  • Can't see at a glance which leads are hot vs cold
  • Impossible to measure response time

Built for real estate agents

Userscom turns property inquiries into trackable tickets. Each lead gets its own thread with budget, location, viewing preferences, and phone number automatically displayed in the sidebar. Reply from your inbox or by email. Schedule viewings. Close more deals.

Budget captured

See their budget range at a glance. No digging through email threads.

Location preferences

Preferred neighborhood, proximity to schools, work — all right there in the sidebar.

Viewing dates

They tell you when they're available. You reply with options. Schedule viewings without back-and-forth.

Full conversation history

Every email, reply, and follow-up in one place. Know exactly where you left off.

Example property inquiry form

Add this to your website (customize as needed)

Your name
your@email.com
+1 555 0123
$500k - $700k
Downtown, near schools
This weekend
I'm interested in scheduling a viewing...
Request viewing

All fields (budget, location, viewing date, phone) are captured and displayed in your ticket sidebar.

Frequently asked questions

Add a property inquiry form to your website (or update your existing one). Point it to your Userscom endpoint. When someone fills it out, it creates a ticket in your inbox with all their details — budget, preferred location, viewing date, etc.

Yes. Any fields in your form (property_id, budget_min, budget_max, preferred_location, bedrooms, viewing_date) are automatically captured and displayed in the ticket sidebar. You get full context without cluttering the conversation.

Absolutely. Reply from the dashboard or directly from your email client. The entire conversation threads back into the ticket, so you always have the full history.

Perfect. Invite your team, assign inquiries to specific agents, and track who's handling each lead. Everyone sees the same inbox, and there's no confusion about who's following up.

No. If you can edit your website (or ask your developer to update one line of HTML), you can set this up in 2 minutes. We give you the exact form code to use.

Never lose a property inquiry again

Turn every website inquiry into a trackable conversation. Reply by email. Close more deals.

Get started free

20 tickets/month free · No credit card required

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Simple customer support — live chat, form inbox, AI ticketing, and team inbox. From $8/mo.

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