Live Chat · Widget · Under 30 KB

Live chat that loads instantly.

A beautiful support widget under 30 KB — roughly 10× smaller than Intercom. Paste one script tag and start chatting. Conversations become tickets automatically.

Add chat free See pricing

Free plan available · No credit card · Works on any site

The workflow

From visitor message to resolved ticket — fast.

Visitors chat on your site. You reply from the shared inbox or email. AI sorts the ticket before you open it.

Paste one script tag

Install the widget on React, Next.js, Shopify, WordPress, or plain HTML. No build step or native SDK.

Visitors start chatting

The bubble appears instantly, styled to your brand. Chats open as tickets in your Userscom inbox.

Reply and resolve

AI sorts the conversation, drafts a reply if you want, and your team handles it from one inbox.

Capabilities

Small file size. Full support stack.

Under 30 KB

Loads asynchronously with zero page-speed impact. Built for Core Web Vitals, not against them.

Match your brand

Custom colours, position, bubble styles, and stickers — configure in Settings without code.

Mobile-ready

Responsive out of the box so visitors on phones get the same smooth experience.

Triggered messages

Show proactive messages on specific URLs with delays — great for pricing or checkout pages.

No forced branding

Paid plans keep your brand front and centre. No “Powered by” tax on the experience.

Identify visitors

One JS call passes name, email, plan, and custom attributes into every ticket.

Why it matters

Chat that does not slow your product.

What you get

Live chat widget under 30 KB
Async load — never blocks rendering
Tickets for every conversation
AI sorting and draft replies on paid plans
Reply from dashboard or email
Works with Identify attributes

Compared to heavy widgets

Intercom and Zendesk widgets are often 200–300 KB+
Userscom stays tiny without stripping features
Same inbox for chat, email, and forms
Flat pricing from $8/mo — no per-seat chat tax
Install in under two minutes
Free plan to try with no card

Plus everything else

Chat is one part of a complete support stack.

AI Ticket Organisation

Chats auto-route to the right tab.

AI Draft Replies

Open a ticket, get a draft ready.

Stripe & Paddle

Refund from the same ticket.

Customer Context

See plan and attributes beside chat.

One-Line Setup

One script tag to go live.

Custom Actions

Call your API from the sidebar.

Frequently asked questions

The widget loads under 30 KB — roughly 10× smaller than Intercom and about 8× smaller than Zendesk Chat. It loads asynchronously so it does not block your page.

Paste one script tag from Settings → Widget. It works on React, Next.js, Shopify, WordPress, Webflow, Framer, and plain HTML. No native SDK required for web.

Yes. Every chat conversation is a ticket in your Userscom inbox. You can assign it, sort it with AI, draft replies, and continue over email if needed.

Yes. Change colour, position, bubble style, and sticker from Appearance settings. Paid plans include custom branding without forced “Powered by” overlays.

Yes. The free plan includes the live chat widget with conversation limits. Upgrade to Starter ($8/mo) for more volume, AI drafts, email ticketing, and integrations.

Add live chat in under two minutes.

Paste the script, open your site, and start talking to customers — tickets included.

Start free, no card needed See pricing

Free plan forever · No credit card · Under 30 KB