Setup · Script tag · Identify

Live on your site in under 2 minutes.

Paste one script tag and the widget is live. One JavaScript call to identify users. That is the entire installation — no build step, no sales call, no native SDK for web.

Get your snippet See the widget

Works on any site that runs JavaScript

The workflow

Two steps. Zero ceremony.

Copy from Settings → Widget, paste into your layout, ship. Identify when you know the user.

Copy the script tag

Your org-specific snippet is waiting in Settings. It points at the Userscom widget CDN.

Paste into your site

Drop it in your root layout, theme footer, or tag manager. Reload — the bubble appears.

Optional: Identify users

After login, call Identify with email and traits so tickets show full customer context.

Capabilities

Setup that respects your time.

Minutes, not weeks

No implementation project. No mandatory onboarding call. Paste and go.

One script tag

The widget loads asynchronously. Your Core Web Vitals stay intact.

One Identify call

Pass plan, company, and IDs when the user is known — powers sidebar context and actions.

Any JS stack

React, Next.js, Vue, Svelte, Shopify, WordPress, Webflow, Framer, plain HTML.

Configure in the UI

Colour, position, triggered messages, tabs — no redeploy for most settings.

Instant feedback loop

Open your site, send a test chat, see the ticket in the dashboard immediately.

Who this is for

Ship support the same day you sign up.

Perfect if you

Hate multi-week “implementation”
Do not want a native mobile SDK for web chat
Use a static site or marketing page builder
Need Identify without a CDP project
Want to test on free before paying
Already have customers emailing you today

What you will not need

A solutions engineer on Zoom
A webpack plugin specific to Userscom
Rebuilding your auth system
Per-environment native binaries
Waiting on an app store review for web chat
Reading a 40-page integration guide first

Plus everything else

After install, unlock the full product.

Live Chat

What the script actually loads.

Customer Context

Deep dive on Identify traits.

Works Everywhere

Platform compatibility details.

AI Ticket Organisation

Tickets sorted from day one.

Custom Actions

Wire your API after install.

Email Ticketing

Add email when you are ready.

Frequently asked questions

Most teams are live in under two minutes: create an account, copy the script tag from Settings → Widget, paste it into your site, and reload.

No. The standard install is a script tag. Works with SPAs and multi-page sites alike.

Call the Identify JavaScript API with the user email and optional traits after login. Attributes then appear on tickets.

The widget is under 30 KB and loads asynchronously so it should not block rendering or hurt Core Web Vitals the way heavier chat suites often do.

Yes. Many teams paste the snippet into GTM or their theme footer. Any method that injects the script on page load works.

Copy. Paste. You are live.

Create a free workspace and grab your snippet — no credit card required.

Start free, no card needed See pricing

Under 2 minutes · Under 30 KB · Any JavaScript site