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Compatibility · JavaScript · Any stack

If it runs JavaScript, it works.

No platform lock-in. Add Userscom to a React SPA, a Shopify store, a WordPress theme, or a static marketing site with the same script. Web support does not require a native mobile SDK.

Install on your stackSee setup steps

React · Next.js · Vue · Shopify · WordPress · Webflow · HTML

The workflow

One snippet. Every surface.

Stop maintaining different chat vendors for marketing site vs app vs store.

01

Grab the same script

Your org snippet does not change between frameworks. Copy once from Settings.

02

Drop it into each property

App shell, theme.liquid, WP footer, Webflow custom code — wherever scripts belong.

03

Support from one inbox

Visitors from every property land in the same Userscom workspace.

Capabilities

Compatible by design, not by exception.

Modern frameworks

React, Next.js, Vue, Svelte, and other SPA/MPA setups that can load a script.

Website builders

Shopify, WordPress, Webflow, Framer — inject via theme or custom code blocks.

Plain HTML

Marketing sites and docs without a bundler still get the full widget.

Mobile web

Responsive widget UI for phones and tablets in the browser — no app-store SDK required for web chat.

Identify anywhere

The same Identify call works across stacks once you know the user email.

No rewrite tax

Change frameworks later without changing your support vendor integration model.

Stacks we see daily

Your stack is fine. Really.

Common installs

  • Next.js app router layouts
  • Vite + React SPAs
  • Shopify Online Store 2.0 themes
  • WordPress / WooCommerce footers
  • Webflow / Framer custom code
  • Static HTML landing pages

What we optimise for

  • Tiny async payload (under 30 KB)
  • No mandatory native mobile SDK for web
  • Same inbox whether traffic is app or store
  • Identify after your existing auth
  • Settings-driven look & feel
  • Indie and bootstrap stacks welcome

Plus everything else

Anywhere you install, the full product follows.

Live Chat

The widget you are embedding.

One-Line Setup

Exact install steps.

Customer Context

Identify on every stack.

AI Ticket Organisation

Tickets sorted regardless of source site.

Custom Actions

Call your API from any ticket.

Email Ticketing

Add email beside web chat.

Frequently asked questions

Yes. Add the script tag to your root layout or document. The widget loads asynchronously and works with client-side routing.

Yes. Install via theme code, a custom HTML section, or a tag manager. Same snippet as every other platform.

Not for web-based support. If customers use your site or web app in a browser (including mobile browsers), the JavaScript widget is enough.

Yes. Install the same org snippet on multiple properties; conversations land in one Userscom inbox.

If the page can run JavaScript and load an external script, Userscom can run there. No special partnership lock-in required.

Pick your stack. Paste the script.

Create a free account and install Userscom on the site you already have.

Start free, no card neededSee pricing

Any JavaScript site · One inbox · Under 30 KB

UserscomUserscom

Simple customer support — live chat, form inbox, AI ticketing, and team inbox. From $8/mo.

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Alternatives

IntercomZendeskFreshdeskCrispTawk.toFormspreeFernand

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